Frequently Asked Questions

Frequently Asked Questions

My main problem is odor. I have pets and children, and the two don’t seem to go well with my carpet. Will you be able to get my carpets smelling fresh and clean again?

We specialize in the most difficult of carpet stains. The main weapons in our arsenal for treating odors are powerful deodorants that seep into the carpet, neutralizing unpleasant smells. Of course, we apply these only after a thorough, deep cleansing that will leave your carpet completely clean.

If I have a carpet with discoloration, can you help me?

Our technicians can apply spot treatment. In a worst-case scenario, we can replace the affected area with a piece from our extensive stock of carpet samples. This will create a virtually seamless transition.

How often should I get my carpet cleaned?

In most cases, the answer is regularly. After all, you’re probably considering getting your carpets cleaned anyway, if you’re searching the internet for the best company around. Most carpet manufacturers suggest having your carpet cleaned twice a year. That’s because dirt and grime are continually being trod deep into the carpet, by foot traffic. In this case, prevention is the best solution. And, of course, if there is water damage, you need to contact a professional immediately to make sure you save your carpet.

What kind of materials do you use to clean carpets?

We’re committed to protecting your family, which is why we use only completely natural, organic materials. Other companies work with harsh chemicals, that can linger in the carpet for years after their application.We think that your safety is the most important part of the cleaning process.

How quickly will I be able to walk on my carpet?

Within minutes, you’ll be able to walk on your carpet wearing socks. However, we do recommend staying away from your carpet for a couple of hours, just to let the cleaning materials settle. Between 6-24 hours later, your carpet will be completely dry and ready for regular use.

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Or Simply Call US at (888) 414-0969

(888) 414-0969
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